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Returns Policy

You may return goods without stating any reasons within 60 days from delivery. You can purchase a return label from our returns partner Rebound (check our FAQ for a list of countries where ReBound is available) or, alternatively, you can send your return using a courier of your choice. 

Manual return

Return your order by your own means and send it directly to our warehouse. Non-EU customers may be subject to additional charges and duties when returning the items to our warehouse in the Netherlands. In which case any extra duties and charges will be borne by you. Please check with your courier for a list of associated charges.

Return Department
stichd sportmerchandising B.V.
De Posthoornstraat 16
NL-5048 AS Tilburg
Netherlands

Returns form

Returns policy

To receive a full refund, items must be unworn and unused, with original tags and labels attached, and, as far as reasonably possible, in their original packaging. You are liable for any loss in value of the goods resulting from use beyond simply checking the features and functionality of the products. Returns will be inspected upon arrival before a refund is processed. 
A refund will be made within 14 days of the arrival of the goods at our warehouse using the same payment method as the original transaction unless otherwise agreed. If you only return part of your order, the original delivery costs will not be refunded. 
If you return your order via your own courier, please notify us in advance. Ensure that you have a tracking number and a ‘Proof of Delivery’ document clearly showing our warehouse address as the destination. We take no responsibility if your return gets damaged or lost in transit. 
Non-EU customers may be subject to additional charges and duties when returning the items to our warehouse in the Netherlands. In which case any extra duties and charges will be borne by you. Please check with your courier for a list of associated charges. 

Damages or faults upon receival 

Your statutory rights regarding faulty or defective products remain unaffected by this return policy. To report a faulty item please contact our customer service team, providing photographic evidence of the issue. Please ensure the item is documented with the original tags still attached. If the fault is confirmed, a free return label (or similar solution) will be provided.